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Shoretel Communicator

2,688 bytes added, 11:29, 6 October 2011
Created page for Shoretel Communicator 11.1
==Shoretel Communicator==
This is a desktop programme used for controlling Shoretel IP phones. You can get the installer by going to http://yourshoretelserver/ShoreWareResources/ClientInstall/ or http://yourshoretelserver/shorewaredirector/clientinstall. It is known not to install if Copernic Desktop Search or Microsoft Outlook are running so you will need to add lines below to close these.

=Package=

<source lang=xml>
<?xml version="1.0" encoding="UTF-8"?>
<packages>
<package id="communicator"
name="Shoretel Communicator"
revision="%version%"
priority="0"
reboot="false">

<variable name="version" value="11.1" />

<check type="uninstall" condition="exists" path="ShoreTel Communicator"/>

<install cmd='"%SOFTWARE%\communicator\ShoretelCommunicatorSetup_%version%.exe" /v/qn /V/norestart' >
<exit code="3010" />
<exit code="0" />
</install>
<install cmd='regedit /s "%SOFTWARE%\communicator\ClientRegistrySettings.reg"' />

<upgrade cmd="taskkill /F /IM agent.exe /IM shoretel.exe">
<exit code="0" />
<exit code="-1073741515" />
<exit code="128" />
</upgrade>
<upgrade cmd='"%SOFTWARE%\communicator\ShoretelCommunicatorSetup_%version%.exe" /v/qn /V/norestart' >
<exit code="3010" />
<exit code="0" />
</upgrade>

<downgrade cmd="taskkill /F /IM agent.exe /IM shoretel.exe">
<exit code="0" />
<exit code="-1073741515" />
<exit code="128" />
</downgrade>
<downgrade cmd='"%SOFTWARE%\communicator\ShoretelCommunicatorSetup_%version%.exe" /v/qn /V/norestart' >
<exit code="3010" />
<exit code="0" />
</downgrade>

<remove cmd="taskkill /F /IM agent.exe /IM shoretel.exe">
<exit code="0" />
<exit code="-1073741515" />
<exit code="128" />
</remove>
<remove cmd='MsiExec.exe /qn /X {1525BCD6-E7E7-4F2F-BCF6-5692443898C7}'/>
</package>
</packages>
</source>

=Configurable settings=
The programme isn't really amenable to many defaults being set. What is available is shown in the registry keys below and discussed on the Shoretel forums.

<source lang=text>
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Shoreline Teleworks]

[HKEY_CURRENT_USER\Software\Shoreline Teleworks\ShoreWare Client]
@="ShoreWare Client"
"Server"="YourShoreTelServerName"

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins]

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\ShoreTel.CASConnHostAddIn]
"LoadBehavior"=dword:00000003
"RequiresCASConnAddIn"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\ShoreTel.CHMAddIn]
"LoadBehavior"=dword:00000003
"RequiresCASConnAddIn"=dword:00000001
</source>

[[Categories:Silent Installers]]
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