Difference between revisions of "Error 1722"

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The solution is to launch a command window with elevated privileges and use that to start the installer.  Quoting from [http://lists.wpkg.org/pipermail/wpkg-users/2012-April/008727.html one post of many]:
 
The solution is to launch a command window with elevated privileges and use that to start the installer.  Quoting from [http://lists.wpkg.org/pipermail/wpkg-users/2012-April/008727.html one post of many]:
  
# Make shortcut to cmd.exe, click on it with right button and select runas admin, then "cd" to path where installer is and run your msiexec command.
+
'''Install'''
 +
# Make shortcut to cmd.exe
 +
# Right click on it and select runas administrator
 +
# "cd" to path where installer is, e.g. <code>cd c:\users\myname\downloads
 +
# Run your msiexec command.  
 +
##<code>msiexec /i "WPKG Client 1.3.14-x32.msi"</code>
 +
##For network, enter full path i.e <code>msiexec /i "\\server1\MyShare\WPKG Client 1.3.14-x32.msi"</code>
 +
 
 +
'''Install Alt'''
 
# For install across network or localy use "psexec" from Systeminternals with localhost and "-h" parameters, eg. "psexec -h localhost msiexec /le wpkg_error.txt /i WPKG_Client_1.3.14-x64.msi"
 
# For install across network or localy use "psexec" from Systeminternals with localhost and "-h" parameters, eg. "psexec -h localhost msiexec /le wpkg_error.txt /i WPKG_Client_1.3.14-x64.msi"
  
  
 
[[Category: Other]]
 
[[Category: Other]]

Revision as of 21:33, 24 December 2013

Error 1722 workaround

Windows UAC (User Account Control) can cause the client installation to fail with a message like the following:

You must have an administrative privilege to run this tool.

This happens even when being launched by an `Administrator'. The WPKG logs show this:

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _A9459942_EE79_497A_9080_F39DDA8A7B80, location: C:\Program Files\wpkg\wpkginst.exe, command: --SETTINGSFILE=

The solution is to launch a command window with elevated privileges and use that to start the installer. Quoting from one post of many:

Install

  1. Make shortcut to cmd.exe
  2. Right click on it and select runas administrator
  3. "cd" to path where installer is, e.g. cd c:\users\myname\downloads
  4. Run your msiexec command.
    1. <code>msiexec /i "WPKG Client 1.3.14-x32.msi"
    2. For network, enter full path i.e msiexec /i "\\server1\MyShare\WPKG Client 1.3.14-x32.msi"

Install Alt

  1. For install across network or localy use "psexec" from Systeminternals with localhost and "-h" parameters, eg. "psexec -h localhost msiexec /le wpkg_error.txt /i WPKG_Client_1.3.14-x64.msi"